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Frequently Asked Questions
What is SeniorGenie.com?
Senior Genie™ is the online resource for seniors to find discount
coupons and information about businesses in vacation and retirement
areas. We include everything from art to wineries/spirits. If it
interests seniors, we will post it.
Why should I join Senior Genie™?
First, you are entered in a drawing that we give away every quarter.
Second, coupons may only be printed by members - all visitors may see the
coupon offers, but only members are permitted to view and print the actual
coupon images. Third, only members are eligible to receive special
offers from participating businesses.
Are there any hidden costs if I join?
No. There are never any costs for Senior Genie™ members.
Will you share my information?
You have the option to receive special offers from businesses that
advertise on Senior Genie™. If you choose to receive the
special offers, the participating advertisers will receive your contact
information. If you choose not to receive the special offers, your
information will remain private.
Why do I need to join to get coupons?
We want our coupons to be exclusive. Businesses are willing to give
better discounts and deals to us because they know we only allow members to
print their coupons. They also know that Senior Genie™ members
will be more likely to actually come in and use their coupons.
Does my spouse need to join if I am a member?
No. When you join, you must enter your spouse's name on the sign-up
form. This ensures that both of your names appear on the coupons.
I forgot my password. How can I retrieve it?
Click Sign In in the upper right of the page. Then click the
link labeled "Don't remember your password?" at the bottom of the sign-in
form. In the password reminder form that follows, enter your e-mail
address and click Continue and your password will be e-mailed to you.
I recently changed my e-mail address. Do I need to change it on my
Senior Genie™ membership?
Yes. Click Contact Us in the upper right of the page and e-mail
your old e-mail address and your new e-mail address.
How do I change the name or address that you have on file for me?
Click Contact Us in the upper right of the page and e-mail your
previous name and/or address and your new name and/or address. Please
include your e-mail address.
Can I make purchases directly from Senior Genie™?
No. However, if a business has a web site, we link to that site.
The business's web site may allow online purchases.
Why don't you have more coupons available?
We are a new site and most businesses do not know about us yet. The
more businesses hear about us and advertise on Senior Genie™, the
more coupons will be available. Tell your favorite businesses that
they need to put their coupons on Senior Genie™!
How often do you add new cities and areas to Senior Genie™?
We will be adding new cities and areas every two to four weeks, depending
on the size of the area. After we have added all of the obvious
places, we will take suggestions from our members on which places to add
next.
The navigation buttons on Senior Genie™ do not work. What can I
do?
Enable JavaScript in your browser.
For Internet Explorer:
- Click Tools in the menu bar at the top of your browser.
- Click Internet Options.
- Click the Security tab.
- Click the button labeled Custom Level.
- Scroll down in the Settings area until you see the
Scripting section. (Near the bottom of the list.)
- Under Active Scripting, click the circle next to Enable
to enable active scripting.
- Click the OK button.
- Click Yes when the system asks "Are you sure you want to
change the security settings for this zone?"
- Click the OK button.
For Mozilla Firefox:
- Click Tools in the menu bar at the top of your browser.
- Click Options....
- Click the Content icon (globe).
- Place a check mark in the box next to Enable JavaScript.
- Click the OK button.
I have a hard time reading the text on Senior Genie™. How can
I make it larger?
For Internet Explorer:
- Click View in the menu bar at the top of your browser.
- Click Text Size.
- Click Largest.
For Mozilla Firefox:
- Click View in the menu bar at the top of your browser.
- Click Text Size.
- Click Increase. (Repeat until you are satisfied with the
text size.)
How can I report an error I found on your site?
E-mail us by clicking Contact Us in the upper right of the page.
Tell us the problem and we will try to fix it promptly. We appreciate
all input to help improve the site.
Who owns Senior Genie™?
Senior Genie™ is owned by Senior E-Commerce, Inc., out of Las Vegas,
Nevada. The corporate officers are senior citizens like you.
Why isn't there a phone number when I click Contact Us?
It is more efficient for us to communicate by e-mail than by telephone.
There are no long distance or time zone constraints when using e-mail.
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